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恐れ入ります

Osoreirimasu is a highly formal version of "sumimasen." It's used to express a combination of apology and gratitude simultaneously, often in business or service settings. For example, you might say it to a customer who has waited patiently.

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Examples in context

恐れ入ります、少々お待ちください。

Pardon me, please wait a moment.

恐れ入りますが、お名前をどうぞ。

Excuse me, but may I have your name?

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